FAQs

Return Policy: Each order purchased directly from Borden Wallace Grooming Co. is backed by a 100% satisfaction guarantee. If you would like to exchange or return your product please contact us at bordenwallacegroomingco@gmail.com.

Shipping: All orders will be shipped within 24-72 hours, with exception to high traffic times of the year. Upon shipping you will receive tracking information via email. We currently ship to the USA and Canada. Email us at bordenwallacegroomingco@gmail.com with any additional shipping questions.

Due To Temperatures During Shipping Products may Melt- Open containers with caution.

If product is in a liquid state, place container in your refrigerator and allow it to harden.

Subscription Options: A monthly subscription option is being considered. If this is something you would like to see, email us at bordenwallacegroomingco@gmail.com

Payment Methods: We accept all forms of payment, but credit card or PayPal payment methods are preferred. If you have a form of payment not accepted on our website just email us and we will try to work with you any way possible.

Other Products In The Works: Be on the look our for tons of new products! We will soon offer a full line of hair and shower products, as well as additional tools and swag items!

Scent Profiles: A favorite among many, Maysville is a manly and seductive amber and teakwood base with cedar and leather all mellowed with clean citrus. . One word, Wow. Wichita County might be our best scent, a clean and light cologne vibe, with clean citrus, bergamot and vetiver with a hint of sage and spice. This one is a must have. Izard County is an instant classic, the smell of cedar, spices and musk mellowed with sandalwood and light hints of leather. This one is the real deal. Seasonal, two of our BW original scents, Wayne and Purcell. Purcell will help you stand out with an earthy mix of sweet patchouli and oak with bergamot and black amber. Comes on strong but fades into a light long lasting scent. Wayne to be so fresh and so clean, sensual with a great balance of woodsy aromatics.

Beard Grooming Products: All Borden Wallace Grooming Co. beard balms, beard oils, beard butters and mustache waxes are 100% natural. We use only the best carrier oils, butters, bees wax, and premium grade essential oils to help you keep that beard of yours as healthy, full and luscious as it can be. BW carrier oil base is a combination of Virgin Argan Oil, Pure Jojoba Oil, Vitamin E Oil, Sweet Almond Oil, Apricot Kernel Oil, Avocado Oil, Pumpkin Seed Oil, Hempseed Oil and Grapeseed Oil. That's right, 9 of the best carrier oils available to maximize your amazingness.

Virgin Argan Oil: Rich in vitamin E, carotenes, antioxidants and essential fatty acids
Pure Jojoba Oil: Promotes strength, closely resembles skins natural sebum, rich in omega 9 fatty acid, vitamins A, B, D, and E
Vitamin E Oil: Anti-inflammatory, regenerating, antioxidant, preservative that promotes hair strength and growth through improved blood flow
Sweet Almond Oil: Excellent emollient, Rich in proteins and essential fatty acids, vitamins A, B1, B2, B6, D, and E
Apricot Kernel Oil: Omega 9 and omega 6 fatty acids, rich in vitamin B17, vitamin A, B, and E
Avocado Oil: Monounsaturated oil with anti-aging and anti-bacterial benefits, rich in vitamins A, B1, B2, D, E, and beta carotene
Pumpkin Seed Oil: Rich in antioxidants and polyunsaturated fatty acids, rich in vitamin E and omega 9 fatty acid
Hempseed Oil: Omega 6 and omega 3 fatty acids, rich in vitamins A, B1, B2, B3, B6, C, D and E
Grapeseed Oil: Rich in antioxidants and nutrients, high contents of essential fatty acids

Which BW Product is Right for My Beard/Mustache: Beard Oils is great for any beard! From stubble to the yeard, all beards and the skin underneath benefit greatly from beard oil solo or in combination with any grooming regimen. Beard Balm is a great option for beards with a bit more length to help lock in beard oil, while adding to the amazing power punch of ingredients to maximize beard health. Additionally, balm helps style your beard and tame flyaways. Beard Butter is an amazing hybrid product that gives you most of the benefits of balm without the bees wax. Butter doesn’t offer as much hold as a balm, but can still get the job done. Butter is great both during the day or as a nighttime conditioner. Butter is one of our most versatile beard products! Mustache Wax can be used with an epic mustache with or without a beard. Mustache wax is much more focused on providing styling hold for your handlebar stache or other sweet mustache styles. Try them all to find out what works best with your beard!

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How Often Should I Wash My Beard: Borden Wallace Grooming Co. beard wash is gentle enough for daily use, but for maximum beard health we suggest washing your beard 2 times per week. On days you do not wash your beard, we suggest “Co-Washing” with our beard conditioner to help wipe away dirt and grime while not stripping your beard of it’s oils etc.